Crisis Management

Nobody is immune from disaster, through events beyond your control or even mistakes within your organisation. Under sudden pressure, exposed to public criticism, any organisation can buckle. Your own confidence drops, and confidence in you slides: the two compound each other. The criticism may be unfair; the perception of lost control inaccurate - but the damage is real.

I can bring you the judgement, technique and nerve built up over years of dealing with crises triggered by terrorism and natural disaster, by political controversy and flawed performance magnified by a hostile media. I have a consistent record of quickly and coolly bringing a sense of order to the situation; of grasping the detail of the problem and delivering an immediate strategy for re-building trust; of using our credibility with the media as a shield while the problem is sorted out.

I can advise you on how to create confidence in your organisation's ability to handle the situation, however bad it may seem. And we can act for you as short-term spokesman and media organiser, letting you get on with the job while we handle your critics.

Strong nerves and steady judgement, a swift diagnosis and a sure touch under pressure.